Welcome to Sterling Training & Consulting Help Desk
Our messaging system makes submitting an email and getting assistance a breeze. You can also check the status of previously submitted messages. Our response time to new messages is less than 24 hours though we usually respond within 4 hours during normal business hours. We answer all requests in the order they are received.
Every message submitted is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required.
Help us ensure a prompt response...
Give as much of the requested information as you can
Make sure you provide your correct email address, we'll use that to reply to your messages
Be sure to not submit duplicate requests, all submissions are answered in the order received
If you'd like to speak with an Account Manager via phone make sure you include your phone number
Be sure to select the appropriate "Help Topic" when submitting your message, this helps me respond quicker
Open A New Ticket
Please provide as much detail as possible so we can best assist you. To update a previously submitted ticket, please use the form to the right.
